Terms & Conditions

These terms govern engagements entered into with BTSFXPRO Information Technology Consultants Co. L.L.C.. They are written to be read; if anything here is unclear, ask before you sign.

What we supply

• Software engineering. Custom software delivered against a written scope with documented deliverables, acceptance criteria and a fixed price.
• Dedicated teams. Senior engineers engaged monthly under your direction.
• Consultancy and support. Architecture, IT consultancy and post-launch support to the scope of the engagement you select.

Fixed price and changes

The fixed price covers the scope written in your quote. Changes to scope are estimated and approved in writing before any additional work is billed. Indicative figures on this website are not an offer; your binding price is the one on the written quote we issue.

Third-party services

Licences and subscriptions you need to run your software (for example cloud hosting, payment providers, market data, telephony carriers) are purchased by you directly from the vendor under the vendor’s own terms and price, and are not marked up by us.

Payment

Engagements are invoiced against milestones set out in the quote; we do not collect card details through this website. Work may be paused on overdue accounts.

Intellectual property

Source code, repositories and deliverables are assigned to you on final payment. We retain rights to our pre-existing tools, libraries and know-how. Third-party trademarks remain the property of their owners.

Confidentiality and access

Engagements run under a mutual NDA. System and repository access is least-privilege, used only for the agreed work, and revoked at handover.

Regulatory matters

Software provision and regulatory authorisation are separate. We provide technology and help you meet its technical requirements; any licence or authorisation remains yours to obtain and hold.

Liability

Our aggregate liability for an engagement is limited to the fees paid for that engagement in the preceding twelve months. Nothing in these terms excludes liability that cannot be excluded at law.

Termination

Monthly services may be cancelled with 30 days’ written notice. On termination we hand back your data and code in a standard exportable format and revoke our access.

Governing law

These terms are governed by the laws of the United Arab Emirates and the applicable courts of Dubai.